Frequently Asked Questions

Order Processing and Shipping

Online orders for classic gift cards are processed Monday through Friday between 8 AM and 4 PM EST.   E-Gift Cards are sent immediately or at the optional scheduled date and time.   Please note that gift cards and merchandise will be shipped separately.

Credit Card Security

Secure Sockets Layer (SSL) technology is used to encrypt and safely transmit your credit card information over the internet.  SSL is the industry standard and one of the best technologies available today for secure electronic commerce transactions.  Additionally, your credit card is encrypted during the subsequent order fulfillment process.  Therefore, your information is safe throughout the entire ordering and fulfillment.

Ted’s Montana Grill E-Gift Cards Terms & Conditions

The following terms and conditions (the "Agreement) govern user's ("your" or "User") use of this website (the "Site") and the products and services available at any Ted's Montana Grill ("TMG") location.

  1. Access.

    Subject to the terms and conditions of this Agreement, the services provided in connection with the Site are solely for your personal, non-commercial use. TMG may change, suspend or discontinue the Site at any time, including the availability of any feature, database, or content. You certify to TMG that if you are an individual (i.e., not a corporation), you are at least 18 years of age. You also certify that you are legally permitted to use the Site.

    As a condition to using certain features of the Site, you may be required to register with the Site and select a password and user name ("User ID"). You agree to provide accurate, complete, and updated registration information. Failure to do so shall constitute a breach of this Agreement, which may result in immediate termination of your account. You may not (i) select or use a name of another person with the intent to impersonate that person; or (ii) use as a User ID a name subject to any rights of a person other than yours without appropriate authorization. TMG reserves the right to refuse registration of, or cancel, a User ID in its discretion. You shall be responsible for maintaining the confidentiality of your password and other account information.

  2. Gift Card Terms and Conditions.

    Purchase or use of any of the cards constitutes acceptance of the terms and conditions.

    This Gift Card is issued by and represents an obligation of TMG. Each time you use the Gift Card, TMG will deduct that amount from the balance until you’ve used the full balance of the card.

    1. Except where required by law, this Gift Card is not redeemable for cash.
    2. We cannot replace the value on this Gift Card if it is lost or stolen.
    3. Gift Cards may be redeemed at any TMG location; and
    4. TMG approval is required to advertise this card.
    5. This Gift Card may not be used to purchase alcohol where prohibited by law.
    6. This Gift Card does not expire.
    7. This Gift Card is deemed purchased from and issued in the State of Georgia.
    8. The risk of loss and title to a Gift Card passes to the purchaser upon electronic transmission to the recipient of the Gift Card.
    9. A Gift Card balance may not be transferred to a physical gift card; however, an electronic Gift Card may be printed or reprinted for redemption. For Gift Card balance and activity, visit http://www.tedsmontanagrill.com/store.html or call (404) 266-1344.
  3. Content.

    General Content. You agree that all content and materials (collectively, "Content") delivered via the Site or otherwise made available by TMG at the Site are protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws. Except as expressly authorized in writing by TMG, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from such materials or content.

    With respect to all of your text, images, or other communications submitted by you ("User Content"), you represent and warrant that: (i) you own or have the necessary licenses, rights, consents, and permissions to grant the right set forth in the preceding paragraph; (ii) no such content will violate the rights of any person or entity (including, without limitation, intellectual property rights and privacy rights); (iii) no such content is misleading or inaccurate; and (iv) no such content contains any material or data that is profane, alcoholic beverage related, tobacco-related, guns or weapons-related, illegal drugs-related, pornographic-related, violence-related, hate-related, or gambling-related.

    TMG reserves the right to remove any User Content from the Site at any time, for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such User Content), or for no reason at all.

  4. Indemnification.

    You are responsible for all of your activity in connection with the Site. You shall defend, indemnify, and hold harmless TMG and each of its affiliates, shareholders, officers, directors, employees, contractors, directors, suppliers and representatives from all liabilities, claims, and expenses, including reasonable attorneys’ fees, that arise from your (i) use or misuse of the Site; (ii) access to any part of the Site; (iii) User Content; (iv) use of or access to any Gift Cards; (v) violation of any law, regulation or third party right (including, without limitation, any intellectual property right); or (vi) violation of this Agreement.

  5. Warranty Disclaimer.

    THE SITE IS PROVIDED ON AN “AS IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. TMG MAKES NO WARRANTY THAT (I) THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR (II) THE RESULTS OF USING THE SERVICE WILL MEET YOUR REQUIREMENTS. THE FOREGOING DISCLAIMERS SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

  6. Limitation of Liability.

    IN NO EVENT SHALL TMG, ITS AFFILIATES, OR ITS OR THEIR OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, AGENTS, VENDORS OR SUPPLIERS BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL THEORY WITH RESPECT TO THE SITE: (I) FOR ANY LOST PROFITS OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, EVEN IF FORESEEABLE, (II) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION), OR (III) FOR ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) $100.00 (U.S.) (PROVIDED THAT, FOR USERS WHO HAVE MADE PURCHASES DIRECTLY THROUGH THE SITE, SUCH MONETARY CAP WILL BE THE AMOUNTS PAID BY USER TO TMG FOR THE PURCHASE DIRECTLY CONNECTED WITH THE LIABILITY CLAIM). THE FOREGOING LIMITATIONS SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

  7. Term; Termination.

    This Agreement shall remain in full force and effect while you use the Site. You may terminate your use of the Site at any time by following the instructions on the Site. TMG may terminate your access to any or all of the Site at any time, for any reason, and without warning, and TMG reserves the right to discontinue any aspect of the Site at any time. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, warranty disclaimers, indemnification obligations, and limitations of liability

  8. General.

    The failure of a party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable. This Agreement shall be governed by and construed in accordance with the laws of the state of Georgia. User agrees that (a) any and all disputes, claims and causes of action arising out of, or connected with, the Gift Card or the Site shall be resolved individually, without resort to any form of class action, and shall be submitted exclusively to and determined exclusively by binding arbitration under the Federal Arbitration Act, 9 U.S.C. § 1 et seq., regardless of the state in which the arbitration is held or the substantive law applied in the arbitration. You are required to bring all claims subject to arbitration in one arbitration proceeding. Any such claims not brought in one arbitration shall be waived and precluded. The arbitrator has no authority to and shall not consolidate claims of different users into one proceeding, nor shall the arbitrator have the power to hear an arbitration as a class or collective action (a class or collective action involves an arbitration or lawsuit where representative members of a group who claim to share a common interest seek class or collective relief), and you shall not be allowed to submit its claim(s) against TMG or its shareholders, employees, directors, officers, or affiliate companies, to arbitration as a representative of or participant to a class or collective action or a claim seeking class or collective relief. The parties to this Agreement agree to keep confidential, and not disclose to any third party, the content and results of any arbitration proceeding, unless necessary to enforce this provision or any arbitration ruling in a court of law; (b) any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred, but in no event attorneys’ fees; and (c) under no circumstances will you be permitted to obtain awards for, and entrant hereby waives all rights to, claim punitive, incidental and consequential damages and any other damages, other than out-of-pocket expenses, and any and all rights to have damages multiplied or otherwise increased, unless otherwise provided by applicable law.

    All parties agree that this Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of this Agreement, and that all modifications must be in a writing signed by the parties, except as otherwise provided herein. No agency, partnership, joint venture, or employment is created as a result of this Agreement, and User does not have any authority of any kind to bind TMG in any respect whatsoever.